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Admissions & Recruitment Assistant – £23,000 per annum – Central London


Admissions & Recruitment Assistant – £23,000 per annum – Central London

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Admissions & Recruitment Assistant – £23,000 per annum – Central London 

Fixed term contract to end of September 2018

If you have some experience of working within Higher Education administration our client has an exciting opportunity for someone who is interested in expanding their experience within Admissions and Student Recruitment. You could be the Admissions and Recruitment Assistant at this world-famous organisation!

THE ROLE 

To serve as a member of the Admissions and Recruitment team and provide excellent customer service to prospects and applicants with the goal of increasing enrolment across Summer, Semester and MA programmes. 

MAIN DUTIES 

  • To support the Admissions and Recruitment Team with the daily administration of a busy Admissions Office.
  • To respond promptly to a large volume of incoming enquiries both via email and telephone about the Institute, its programmes, and the admissions process
  • To process applications from enquiry to offer efficiently and accurately using the Student Information System and CRM
  • To build up a detailed understanding of programmes in order to advise prospective students on the best possible programmes for them
  • With excellent attention to detail, the successful candidate should have strong IT skills including experience of preparing and sending mail merges, using spreadsheets and databases, and creating statistical reports.
  • To support recruiting efforts through information sessions and events
  • To support with communication with prospects in preparation for Open Days
  • To support with the logistics of recruitment events and relations with agents
  • Providing excellent customer-focused service to prospects and applicants.
  • To meet potential applicants face-to-face and provide information on the range of courses, the admissions process and requirements, and give a tour of the campus.
  • To correspond with applicants throughout the admissions process to complete their application files and ensure all documentation is collected.
  • To prepare files for new applicants making sure all documentation is included.
  • To manage data entry into the in-house database and CRM accurately.
  • To arrange interviews with Faculty members and prepare offer packs.
  • To support recruitment efforts through Open Days, information sessions and manning a booth at HE fairs.
  • To observe current legislation including immigration law, the Data Protection Act and the Disabilities Discrimination Act.
  • To undertake training and development activities

THE PERSON 

  • Administrative work experience
  • High level of interpersonal skills with an ability to communicate sensitively, courteously and effectively with a wide range of people and an aptitude to express complicated information clearly both verbally and in writing.
  • Demonstrate excellent interpersonal skills, including the ability to communicate effectively and build relationships with a wide variety of people, ranging from prospective students to senior academic staff.
  • Ability to prioritise work, meet deadlines and anticipate peaks in workflow.
  • Highly customer focused, providing high level of service delivery.
  • Ability to enter data accurately and review all information as required and update accordingly.
  • Ability to work under pressure and manage conflicting priorities, handling a number of tasks at the same time.
  • Ability to work as part of a team as well as show initiative to complete tasks independently
  • Able to work flexible hours as needs arise e.g. staying late to complete urgent work, assist with events
  • Ability to be adaptable at all times in an ever-changing environment and work with colleagues at all levels of the organisation.
  • Ability to research issues, good networking skills and ability to interpret data to staff.
  • Proficient use of Microsoft Office applications including Outlook, Word, Excel and PowerPoint as well as online resources for communication with applicants and students. 

 

Due to time constraints and the number of applications we will only be able to respond personally to successful candidates. Hopefully you will be one of those. If not please do feel free to send your CV again for any other positions that are of interest.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

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