Teaching and Learning Administrator (x3) – £15.01ph plus Hol Pay – Central London

Teaching and Learning Administrator (x3) – £15.01ph plus Hol Pay – Central London


Teaching and Learning Administrator (x3) – £15.01ph plus Hol Pay – Central London

Start ASAP for three months initially


We are recruiting for THREE experienced Teaching and Learning Administrators to join one of London’s leading Universities. If you have previous experience gained within a Higher Education institute, we’d love to hear from you!



Course/Programme Administration

  • Deal with enquiries by telephone, email, and in person.
  • Assist with organisation of the student induction week and assist students as they begin their studies, including advice on registration procedures.
  • Work with other administrators/academic programme directors to create and maintain accurate programme records.
  • Assist students with module registration process.
  • Update and brief academic/teaching staff on student application procedures and course/programme procedures.
  • Where required, responsible for uploading and maintaining module level content on Moodle.
  • Responsible for updating entries in the prospectus, advertising materials, course/programme handbooks and the web pages relating to designated course/programme, ensuring that they are accurate.
  • Organise teaching and learning-related events throughout the year, where necessary attending to assist staff in running events.

Student records and enquiries

  • Be a first point of contact for queries from staff and students.
  • Maintain current and historic student data and statistics, to assist with strategic planning and recommendations.
  • Assist students with queries on changes to registration status.
  • Assist with general student welfare, referring students to others as appropriate.
  • Monitor attendance and engagement of students when required.
  • Liaise with appropriate Faculty and Registry colleagues in verifying and correcting student records.
  • Liaise with Student Disability Services in seeking appropriate provision for students with disabilities.

Examinations and assessment

  • Assist with managing examinations and assessment-related administration for the department including the co-ordination of the production of examination papers.
  • Co-ordinate project/module/programme submissions, marking and final reporting.
  • Service examination boards, including arranging meetings and minute taking and preparation of examination reports (such as preparation of marks and relevant statistics).
  • Collect and accurately record coursework marks during the academic session as required.
  • Monitoring the return of coursework and feedback in line with deadlines.
  • Assist with Extenuating Circumstances matters, if required.
  • Assist with the process for plagiarism hearing and paperwork as required.


  • Responsible for the admissions and administrative support of designated programmes, including the processing and evaluation of applications.
  • Carry out checks on applications for entry requirements, including English language qualifications.
  • Handle departmental communications with applicants and offer holders.
  • Lead in the verification of qualifications exercise, keeping relevant staff up to date with changes in regulations and qualifications, as applicable.
  • Manage ‘keep warm’ activity for offer holders
  • Monitor application numbers and forecasting numbers of acceptances.



  • Knowledge of entrance requirements and/or familiarity with UK/Overseas qualifications.
  • Administration in higher/further education or a teaching and learning environment.
  • Course/Programme administration including dealing with student/customer enquiries.
  • Computer literate, including Word, Excel, Outlook, email and internet.
  • Excellent verbal and written communication skills (including accurate grammar, spelling and punctuation).
  • Good numeracy skills with the ability to present and interpret statistics.
  • Good interpersonal skills and the ability to liaise with a variety of people, including the ability to relate to staff and students in a teaching and learning context.
  • Ability to prioritise and organise own workload.
  • Ability to work under pressure and manage high volumes of processing accurately and with thorough attention to detail.
  • Ability to meet time-critical schedules.
  • Ability to work independently and as part of a team.


Due to time constraints and the number of applications we will only be able to respond personally to successful candidates. Hopefully you will be one of those. If not please do feel free to send your CV again for any other positions that are of interest.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.